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David's Bridal > Travel by David's

Terms Of Sale

In accordance with the provisions of the French Tourism Code, the provisions reproduced below are not applicable to reservations or sales of transportation tickets that are not part of a tourism package. All the information contained on the website constitutes prior information. Therefore, in the absence of provisions to the contrary, the characteristics, special conditions and prices of the trip as indicated on the website shall be contractual as soon as the terms and conditions of sale are accepted.

I. EXCERPT FROM THE FRENCH TOURISM CODE (effective July 1, 2018)

Article R211-3 Any offer or sale of the services mentioned in Article L. 211-1 shall require the submission of appropriate documents that comply with the rules defined in this section.

Article R211-3-1 The exchange of pre-contractual information or the provision of contractual terms and conditions shall be done in writing. It can be done electronically. The name or business name and address of The Tour Operator or retailer shall be included, as well as their registration number as indicated in Article L. 141-3 or, where applicable, the name, address and registration number of the federation or union mentioned in the second paragraph of Article R. 211-2.

Article R211-4 Prior to the conclusion of the contract, The Tour Operator or retailer must provide the traveler with the following information:

  1. The primary characteristics of the travel services:

    • The destination(s), itinerary, and duration of each portion of the trip, with dates and, when accommodation is included, the number of nights included.

    • The means, characteristics, and categories of transportation, places, dates, and times of departure and return, duration and location of stops and connections. If the exact time has not yet been set, The Tour Operator or retailer shall inform the traveler of the approximate time of departure and return.

    • The location, primary characteristics, and, where appropriate, the tourism category of the accommodation in accordance with the rules of the country of destination.

    • Meals provided.

    • Tours, excursions, or other services included in the total price agreed upon for the contract.

    • Where not apparent from the context, whether the prospective travel services will be provided to the traveler as a member of a group and, if so, if possible, the approximate size of the group.

    • If the other tourist services provided to the traveler require effective verbal communication, the language in which those services will be provided.

    • Information on whether the trip or vacation is, in general, suitable for persons with limited mobility and, upon request by the traveler, precise information on the suitability of the trip or vacation to the traveler's needs.

  2. The company name and geographical address of The Tour Operator and retailer, as well as their telephone numbers and, where appropriate, electronic contact details.

  3. The total price including taxes and, where applicable, all fees, charges, or other additional costs or, where these cannot reasonably be calculated before the conclusion of the contract, an indication of the type of additional costs that the traveler may have to pay.

  4. Means of payment, including the amount or percentage of the price to be paid as a deposit and the schedule for payment of the balance, or the financial guarantees to be provided by the traveler.

  5. The minimum number of persons required for the trip or vacation and the deadline mentioned in title III of Article L. 211-14 before the beginning of the trip or vacation for possible termination of the contract in the event that this number is not reached.

  6. General information on passport and visa requirements, including the approximate time needed to obtain visas, as well as information on health formalities in the country of destination.

  7. A statement indicating that the traveler may cancel the contract at any time before the start of the trip or vacation, subject to payment of an appropriate cancellation fee or, where applicable, a standard cancellation fee charged by The Tour Operator or retailer in accordance with Article L. 211-14.

  8. Information on mandatory or optional insurance covering the cost if the traveler cancels the contract or requires assistance, including repatriation in the event of accident, illness, or death.

  9. Information on the traveler's right to transfer the contract to another traveler in accordance with Article L. 211-11.

  10. Information on available internal complaint handling procedures and out-of-court dispute resolution procedures and, where appropriate, on the firm in question and the online dispute resolution platform provided for in EU Regulation No 524/2013 of the European Parliament and Council.

Article R211-5 The information referred to in paragraphs 1, 3, 4, 5 and 7 of Article R. 211-4 to be disclosed to the traveler is part of the contract and may only modified under the conditions defined in article L. 211-9.

Article R211-6 The contract shall include, in addition to the information defined in Article R. 211-4, the following information:

  1. The specific traveler requirements that The Tour Operator or retailer has accepted.

  2. A statement that The Tour Operator and retailer are both responsible for the proper execution of all travel services included in the contract in accordance with Article L. 211-16 and that they are required to aid the traveler if they are in difficulty, in accordance with Article L. 211-17-1.

  3. The name of the insolvency protection entity and its contact details, including its geographical address.

  4. The name, address, telephone number, e-mail address and, where applicable, the fax number of The Tour Operator's or retailer's local representative, point of contact, or other service through which the traveler can quickly contact The Tour Operator or retailer and communicate effectively with them, request assistance if in difficulty, or report any inconsistencies during the trip or vacation.

  5. A statement indicating that the traveler is required to communicate any inconsistency found during the trip or vacation in accordance with title II of Article L. 211-16.

  6. If unaccompanied minors are traveling with a contract that includes accommodation, information shall be provided to establish direct contact with the minor or the person responsible for the minor at the minor's place of stay.

  7. Information on the traveler's right to transfer the contract to another traveler in accordance with Article L. 211-11.

  8. Information on available internal complaint handling procedures and out-of-court dispute resolution procedures and, where appropriate, on the firm in question and the online dispute resolution platform provided for in EU Regulation No 524/2013 of the European Parliament and Council.

Article R211-7 The traveler may transfer their contract to another person who may take the trip or vacation if that person meets the same conditions as the original traveler, as long as the trip or vacation has not yet begun. Unless there is a more favorable stipulation for the transferor, they shall inform The Tour Operator or retailer of their decision by any means through which a confirmation of receipt may be obtained no later than 7 days before the start of the trip. This transfer shall not be subject to prior authorization from The Tour Operator or retailer under any circumstances.

Article R211-8 If the contract includes an express possibility of price changes, within the limits provided for in Article L. 211-12, it shall mention the precise methods used to calculate price increases or decreases, particularly transportation costs and related taxes, the currency or currencies that may affect the price of the trip or vacation, the portion of the price to which the change applies, as well as exchange rate(s) used to calculate the price that appears on the contract. In the event of a reduction in the price, The Tour Operator or retailer may deduct their real administrative expenses from the reimbursement due to the traveler. At the traveler's request, The Tour Operator or retailer shall provide proof of these administrative expenses.

Article R211-9 If The Tour Operator or retailer needs to make a change to one of the essential elements of the contract before the traveler’s departure, if they cannot meet the special requirements mentioned in paragraph 1 of Article R. 211-6, or if the price increases by more then 8%, they shall inform the traveler as soon as possible in a clear, understandable and visible manner, in a durable format:

  1. Of the suggested changes and, where applicable, their impact on the price of the trip or vacation;

  2. Of the reasonable time period within which the traveler must inform The Tour Operator or retailer of their decision;

  3. Of the consequences if the traveler fails to reply within the set time limit;

  4. If applicable, of the new service offered, as well as its price. If changes to the contract or the substitute service result in a reduction in the quality or cost of the trip or vacation, the traveler is entitled to an appropriate price reduction. If the contract is canceled and the traveler does not accept another service, The Tour Operator or retailer shall refund all payments made by or on behalf of the traveler as soon as possible and in any event no later than fourteen days after cancellation of the contract, without prejudice to compensation pursuant to Article L. 211-17.

Article R211-10 The Tour Operator or retailer shall refund the traveler as required under titles II and III of Article L.211-14 or under title I of Article L. 211-14, refund all payments made by the traveler or on their behalf, less the appropriate cancelation fees. The traveler shall be refunded as soon as possible and, in any event, no later than fourteen days after the contract is terminated. In the case provided for in Article L. III. 211-14, any additional compensation that the traveler may receive shall equal at least the penalty that they would have had to pay if they had canceled the contract on the date in question.

Article R211-11 The aid that The Tour Operator or retailer must provide pursuant to Article L. 211-17-1 consists of:

  1. Providing useful information on health services, local authorities and consular assistance;

  2. Helping the traveler communicate over long distances and find other travel services. The Tour Operator or retailer is entitled to charge a reasonable price for this assistance if the problem is caused intentionally by the traveler or by their negligence. The price billed shall in no case exceed the actual costs incurred by The Tour Operator or retailer.

II. SPECIAL CONDITIONS OF SALE

1. ACCEPTANCE OF SPECIAL CONDITIONS & ORDERS

These Special Terms and Conditions of Sale apply to any travel order (hereafter referred to as "the Order") placed by a non-professional traveler (hereafter referred to as "the Client") with Worldia Group (“THE TOUR OPERATOR”) through an authorized agency (hereafter referred to as "the Agency"). THE TOUR OPERATOR is a French SAS with €80,716.80 in share capital, head office located at 86 rue de Voltaire, 93100 Montreuil, registered with the RCS of Bobigny under number 751 602 285. THE TOUR OPERATOR is a registered tour operator with Atout France located at 79/81 rue de Clichy 75009 Paris, under number IM075120326, and is covered for professional civil liability by the company MMA, 14 Boulevard Marie et Alexandre Oyon 72030 Le Mans CEDEX 9 under contract n°147.485.240, and is guaranteed financially by the APST (Association Professionnelle de Solidarité du Tourisme), 15 avenue Carnot, 75017 Paris. By Order, we mean any reservation process that the Agency submits to THE TOUR OPERATOR where THE TOUR OPERATOR confirms the availability and price to the same Agency, either automatically on the web platform provided by THE TOUR OPERATOR or by e-mail. An Order is effective as soon as the Agency confirms its Order with THE TOUR OPERATOR, either automatically on the web platform provided by THE TOUR OPERATOR or by e-mail. The Client declares that they are a legal adult, have the legal capacity (not under guardianship or a protected vulnerable adult) to enter into this contract with the Agency in accordance with the provisions herein, which they fully understand and accept. The Client also declares that all information communicated to the Agency for the Order is true, complete and accurate and commits to keeping this information up to date. These conditions are an integral part of the sales contract. The Client acknowledges having read these Terms and Conditions of Sale in their entirety, the conditions specific to certain services, as well as all the terms of the offer before confirming their Order with the Agency. Making an Order implies the Client's full acceptance of THE TOUR OPERATOR'S Terms and Conditions of Sale.


2. PRICES & PAYMENT

2.1 PRICES: Prices are listed in euros including all taxes on the basis of the exchange rates in force on the day of the offer or publication. Only the services explicitly mentioned in the descriptions of the trips or their components are included in the price. Unless otherwise stipulated in a travel description or a component thereof, the following services are not included in the price:

  • Insurance policies complementary to our civil liability insurance (specified in point 10 below)

  • Any service prior to check-in (departure), or after passing through customs (return)

  • Expenses of a personal nature (telephone, various guarantees, other)

  • Vaccination and visa fees

  • Optional activities as well as any service not mentioned in the trip description

  • Baggage overage fees

  • Airport or hotel parking

  • Tips and in general any service not expressly included in the order summary In addition to the airport and/or local taxes directly collected at the time of the Order, additional local taxes may be imposed by the local authorities of certain countries and must be paid on site in local currency. Prices of trips vary, in particular depending on the date of reservation by the Client, when the trip is taken, the number of participants and the airline. Our prices are contractual rates. No dispute concerning the price of the services can therefore be taken into account once the Client has made their reservation request.

2.2 PAYMENT: For all Orders, the Client must pay the total cost of the trip to the Agency. This payment shall be made in accordance with the Agency's payment conditions. These conditions will be communicated to the Client. THE TOUR OPERATOR shall in no case be held responsible if the Client fails to pay. A default in payment shall not affect payment by the Agency.


3. CANCELLATION AND MODIFICATIONS BY THE CLIENT

3.1 CANCELLATION: If the Client needs to cancel their trip, they must send a cancellation request to their Agency, which will send written notice of cancellation to THE TOUR OPERATOR (registered letter with acknowledgement of receipt or e-mail to the address [email protected] ). The date on which the registered letter or email is received will be used as the cancellation date. If the Client or Agency fails to comply with this procedure, the cancellation or modification request will not be taken into account. Cancellation will generate the following fees (except in special cases mentioned in the description of the chosen trip): Air travel services specified in the order summary:

  • As soon as the reservation is made: 100% of the total amount of the services will be deducted. All services except for air travel services specified in the order summary:

  • More than 30 days before the departure date: 25% of the total amount will be deducted.

  • Between 30 and 7 days before the departure date: 75% of the total amount will be deducted.

  • Less than 7 days before the departure date: 100% of the total amount will be deducted. In the event of cancellation, for any reason whatsoever, any costs not included in the trip reserved with THE TOUR OPERATOR and incurred by the Client, such as transportation costs to the departure point and back home, or costs for obtaining visas, travel documents and vaccinations cannot be reimbursed in any way whatsoever. In the event of cancellation or modification by the Client, and after deduction of the sums due to THE TOUR OPERATOR (taxes, cancellation/modification fees, handling fees and insurance), THE TOUR OPERATOR will refund the Client, within a reasonable period of time and within a maximum of 14 days, any sums previously paid. Cancellation or modification of the Order for any reason whatsoever does not exempt the Client from payment of the sums due to the Agency.

3.2 MODIFICATION BEFORE DEPARTURE: The following Client requests are considered modifications:

  • A change in departure city

  • A change in destination

  • A change in the itinerary involving a date change for the service(s)

  • A change in hotel

  • A change in departure date

  • A change in the name or date of birth of one or more of the Clients as indicated upon reservation. In these cases, the Client is subject to the conditions defined in Article 3.1 of the Terms and Conditions of Sale. No reimbursement of services not used (hotel nights, meals, etc.) may be granted if the Client fails to show up or refuses to board at the initially planned departure time. Any modification of the Order before departure by the Client will incur a flat fee of €30 per person. This fee will be charged in addition to any fees requested by the service provider and of which the Client will be informed before the modification is executed. Any requests to change the names of participants because of a spelling error and/or change in title by the Client or the Agency shall require payment of any fees requested by the Travel Supplier. For complex reservations (e.g. multi-company, custom reservations with multiple routes and prices), several pricing rules may be applied. These pricing rules will be discussed when processing the modification request. The modification of an essential element of the travel contract by THE TOUR OPERATOR before departure is governed by Article L 211-13 of the French Tourism Code, which states that: “The Tour Operator or retailer may not, before the start of the trip or vacation, unilaterally modify the clauses of the contract other than the price in accordance with Article L. 211-12, unless:

  • The Tour Operator or retailer has reserved this right in the contract;

  • The change is minor; and The Tour Operator or retailer informs the traveler in a clear, comprehensible and visible manner in a durable format. If, before departure, compliance with one of the essential elements of the contract is rendered impossible by an external event which is binding for The Tour Operator or retailer, The Tour Operator or retailer must inform the traveler as soon as possible and inform the traveler of their right either to cancel the contract free of charge or to accept the modification proposed by The Tour Operator or retailer”.

3.3 TRANSFER: In accordance with Articles L.211-1 and R. 211-7 of the French Tourism Code, the Client may transfer their contract (except for insurance contracts) to a third party, as long as they inform THE TOUR OPERATOR in writing at least 7 days before the start of the trip (15 days for a cruise), indicating the exact names and addresses of the transferee(s) and trip participant(s), and justifying that these participants fulfill the same conditions for taking the trip. The transferor or transferee shall be required to pay the following minimum fees in advance:

  • More than 30 days before departure: €50

  • Between 30 and 8 days before departure: €100

  • Specific transfer fees for Trips including transportation by scheduled flight between the city of departure and destination: Any request by the Client to transfer to a third party 7 days or more before departure will result in the collection of a fee up to the price of the round trip ticket, in accordance with the airline’s terms and conditions. It is specified that the transferor of the contract and the transferee are jointly and severally liable for the payment of the balance as well as any additional fees, charges or other costs incurred by this transfer.


4. CANCELLATION BY THE TOUR OPERATOR

In accordance with Article R. 211-10 of the French Tourism Code, if THE TOUR OPERATOR is required to cancel the trip, it shall inform the Client through the Agency. The Client will then be reimbursed by THE TOUR OPERATOR for all sums paid. If this cancellation is imposed by force majeure or to protect the safety of the travelers, the Client may not claim any compensation. In accordance with Article L.211-14 of the Tourism Code, no compensation is due when: “The Tour Operator or retailer is prevented from executing the contract due to exceptional and unavoidable circumstances and they notify the traveler of the cancellation of the contract as soon as possible before the start of the trip or vacation.” If the Client fails to pay within the contractual deadlines set out in Article 2.2, THE TOUR OPERATOR will be required to cancel the Order at the Client's expense.


5. AIR TRAVEL

5.1 AIRLINES: On your order summary, THE TOUR OPERATOR will provide you with the identity of the airline(s) that will likely operate your flights as of that date. In the event of a change subsequent to your reservation, THE TOUR OPERATOR shall inform you of any changes in airline(s) as soon as it becomes aware of them before your departure. THE TOUR OPERATOR commits to ensuring that all airlines operating from France are authorized by the competent administrative authorities to serve the French territory.

5.2 CONDITIONS OF CARRIAGE: The airline's general and special conditions of carriage are accessible via the airline's website or upon request. In accordance with the Warsaw Convention, any airline may be required to modify their timetable and/or itinerary as well as the airports of departure and destination without notice. If in the event of changes by the airline, in particular due to technical, climatic or political incidents unrelated to THE TOUR OPERATOR, delays or cancellations or strikes unrelated to THE TOUR OPERATOR, additional stops, change of aircraft, route, political or climatic events, the Client decides to cancel the trip, they will be charged the cancellation fees referred to in Article 4 above. In the event of a delay in departure or return transportation and/or damage or loss of luggage, denied boarding (overbooking) and/or cancellation of the flight by the airline, we recommend that the traveler, in order to exercise their rights vis-à-vis the airline, keep all original documents (tickets, boarding passes, baggage claim tickets, etc.) in a safe place and request written proof from the airline in the event of denied boarding (overbooking) or cancellation of flights (hereinafter referred to as "Documentation"). The traveler shall send their claim to the airline as soon as possible, given the tight deadlines for claims, with copies of the Documentation and shall keep the originals.

5.3 TRANSPORTATION BEFORE DEPARTURE AND AFTER RETURN: For pre- and post-transportation services (transportation, hotel, etc.) to the trip’s departure point and the Client’s home after the trip, we strongly recommend that you purchase services (tickets, etc.) that can be modified and/or reimbursed and that you allow reasonable transfer times between airports/train stations. In the event of force majeure, an unforeseeable and insurmountable event by a third party or the traveler that would modify the services subscribed to with THE TOUR OPERATOR, leading to modifications to the above services, THE TOUR OPERATOR will not reimburse the costs incurred.

6. PRIVATE AIRPORT-HOTEL TRANSFER

If private transfer is ordered from the airport/port/train station to the hotel, it is the responsibility of the Agency to provide THE TOUR OPERATOR with information on the customer's outbound and inbound flights within a minimum of 21 days before the outbound transfer. The flight data must contain the following information: airport of arrival and departure, date of arrival and departure, outbound and inbound flight numbers. If the Agency fails to transmit this information on behalf of the Client within the time limit defined above, THE TOUR OPERATOR will not be able to provide the transfer. No reimbursement will be granted if the service is not provided. Services voluntarily modified by the Client on site are subject to the conditions of the local service providers: additional or substituted services generating additional costs must be paid for directly and THE TOUR OPERATOR shall not be held responsible. Transfers not used on site will not be refunded.

7. FORMALITIES

Before finalizing the order, it is the Agency's responsibility to check that each traveler, depending on their situation, is in possession of a valid passport that complies with the requirements for transiting and/or entering the country or countries of travel as indicated in the contract. THE TOUR OPERATOR provides this information for all French nationals. Before travelling, foreign nationals should inquire about the required administrative formalities at the relevant embassies and/or consulates. It is the Client’s responsibility to confirm that they have the administrative and health documents required for their trip as indicated by THE TOUR OPERATOR. We strongly recommend that the Client confirm all information with the relevant authorities. THE TOUR OPERATOR cannot, under any circumstances, be held responsible for the consequences if the Client fails to comply with police, customs or health regulations before or during their trip. A Client who cannot board a flight because they do not have the required documents as indicated on the order summary provided may not claim any reimbursement. THE TOUR OPERATOR declines all responsibility if the Agency fails to comply with its obligation to provide this information.

8. NO RIGHT OF WITHDRAWAL

The legal provisions relating to remote sales in the French Consumer Code stipulate that the right of withdrawal does not apply to tourist services (Article L 121-20-4 of the Consumer Code). Thus, for any Order placed with THE TOUR OPERATOR, you do not have a right of withdrawal.

9. LIABILITY THE TOUR OPERATOR

It is subject to Articles L.211-1 and following of the French Tourism Code for sales of vacations. However, THE TOUR OPERATOR cannot be held liable when the damage is attributable either to the traveler or to a third party unrelated to the travel services included in the contract and is of an unforeseeable or unavoidable nature, or to exceptional and unavoidable circumstances, such as strikes, bad weather, wars, natural disasters, epidemics, terrorist attacks, technical incidents, etc. Concerning the sale of airline tickets, products and associated services, The Tour Operator acts as a simple intermediary between the Airline and the Client. The Tour Operator is bound by an obligation to provide information and to simply issue airline tickets, in accordance with Article R. 322-4 of the French Civil Aviation Code. THE TOUR OPERATOR’S liability is subject to the provisions of Article L.211-18 of the French Tourism Code and cannot replace that of the Airline carrying or transferring passengers and baggage. Under no circumstances can THE TOUR OPERATOR be held liable for circumstances of force majeure, third parties unrelated to the services planned or poor execution due to circumstances attributable to the Client. The contract will be subject to both THE TOUR OPERATOR’S terms and conditions of sale and the Airline’s terms and conditions, which may limit or exclude its liability (often under various applicable international conventions and their own commercial policies available on their respective websites). The Client makes their own reservation using the Booking Engine. In addition, the Client shall ensure that they have selected the correct departure dates and Product and that they have correctly communicated their personal information with the proper spelling. THE TOUR OPERATOR shall not be held liable if the Agency has entered incorrect contact details or information when making the reservation. Any negligence on the part of the Client shall not be attributable to THE TOUR OPERATOR.

10. INSURANCE

THE TOUR OPERATOR has taken out an insurance policy (contract n°147.485.240) with the company MMA guaranteeing the financial consequences of its professional civil liability in application of the July 13, 1992 law. This coverage does not replace the coverage that each traveler should take out individually and voluntarily. It is therefore strongly recommended that clients take out additional insurance policies. Any claims for reimbursement relating to these policies must be processed directly with the insurance company. The insurance conditions for the policy’s coverage are explained in the coverage options of the insurance conditions. THE TOUR OPERATOR provides its clients with all Terms and Conditions of Sale upon request. No insurance is included in the prices listed on the Booking Engine. We therefore recommended you take out an insurance policy that covers some cancellations and an assistance policy that covers repatriation in the event of accident or illness when booking a plane ticket. Various insurance policies are offered during the booking process. The risks covered, as well as the cost of the policy, the amount for which you are insured, and the policies themselves will be provided to the Client by e-mail and will be available during the sales process. Claims must be reported, in accordance with the terms of the insurance policy, directly to the insurance company.

11. CLAIMS

Any claim relating to a trip or vacation must be sent to THE TOUR OPERATOR as well as the service provider in question no later than 30 days after the date initially planned for the end of the service by registered letter with acknowledgement of receipt to the address below. It is specified that any claim communicated by fax, telephone, regular mail, e-mail or any other means, after the deadline, or not communicated to the service provider(s) in question where applicable, cannot be received as official. Customer Service will nevertheless endeavor to take these complaints into account insofar possible. After referral to the Company THE TOUR OPERATOR, if the response does not seem satisfactory and/or if there is no satisfactory response within 60 days, the Client may use a conventional mediation procedure by contacting the Tourism and Travel Mediator. Contact details and referral methods are available on the website https://www.mtv.travel/.

12. APPLICABLE LAW AND JURISDICTION

The conditions of sale and use govern the relationships between the parties and are subject to French law. Any dispute relating to their interpretation and/or execution shall, in the absence of an amicable agreement, fall under the jurisdiction of the Courts at the location of THE TOUR OPERATOR’S registered office or under the jurisdiction of the Client's place of residence.


Last updated: 24th July 2025